The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Joi
466 Episoade
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Celebrating Pride: Being out while the world is in
Publicat: 24.06.2021 -
How Intercom is preparing for a return to the office
Publicat: 17.06.2021 -
Rewind: Guru's Rick Nucci on using automation to scale your customer experience
Publicat: 10.06.2021 -
Intercom on Product: Accelerating your strategy after COVID-19
Publicat: 03.06.2021 -
Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table
Publicat: 27.05.2021 -
Conversations with friends: 6 highlights from behind the mic
Publicat: 20.05.2021 -
Gong’s Linda Lin on customer success strategies for moving upmarket
Publicat: 13.05.2021 -
Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales
Publicat: 06.05.2021 -
360Learning’s Joei Chan on embracing innovation as a content marketer
Publicat: 29.04.2021 -
Calm’s Will Larson on how to build a technical leadership career
Publicat: 22.04.2021 -
MadKudu’s Francis Brero on how AI can boost conversational support
Publicat: 15.04.2021 -
Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare
Publicat: 08.04.2021 -
Wikimedia Foundation COO Janeen Uzzell on future-proofing history
Publicat: 01.04.2021 -
CX pioneer Jeanne Bliss on building customer-centric businesses
Publicat: 25.03.2021 -
Built for you E03: Behind conversation topics and custom reports
Publicat: 18.03.2021 -
Later’s Farhan Virji on adapting B2C support strategies for B2B teams
Publicat: 11.03.2021 -
Black Women’s Business Collective founder Zanade Mann on advocating for your peers
Publicat: 04.03.2021 -
CX expert Annette Franz on putting the 'customer' in 'customer experience'
Publicat: 25.02.2021 -
Inter-Women Presents: Karen and Leandra on leadership
Publicat: 18.02.2021 -
Intercom on Product 13: Defining sustainable innovation
Publicat: 11.02.2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com
