The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

A podcast by Intercom - Joi

466 Episoade

Norman Crowley on uncovering the business opportunities in tackling climate change
Publicat: 04.02.2021
Code for America’s Amanda Renteria on defining the citizen experience
Publicat: 28.01.2021
Conversations on Support
Publicat: 21.01.2021
Productboard founder and CEO Hubert Palan on mastering product strategy
Publicat: 14.01.2021
Holiday Rewind: Tech philosopher Alex Wolf on designing harmonious technology
Publicat: 07.01.2021
Holiday Rewind: Understanding the Conversational Support Funnel
Publicat: 31.12.2020
Holiday Rewind: Inside Intercom on Allyship
Publicat: 24.12.2020
Intercom’s 2020 people pivot
Publicat: 17.12.2020
Solving the customer success equation: Nick Mehta on delivering value at scale
Publicat: 10.12.2020
Built for You E02: Making of Series
Publicat: 03.12.2020
S.H.O.P. Part 4: Present
Publicat: 27.11.2020
S.H.O.P. Part 3: Online
Publicat: 19.11.2020
S.H.O.P. Part 2: Habits
Publicat: 12.11.2020
S.H.O.P. Part 1: Store
Publicat: 05.11.2020
Reflecting on the Intercom journey - Karen Peacock and Des Traynor in conversation
Publicat: 29.10.2020
Nate Brown on why proactive CX is the next competitive battleground
Publicat: 22.10.2020
Bob Moesta on unleashing your sales superpower
Publicat: 15.10.2020
Bought-in and paid for: how Atlassian bridge the gap from freemium to enterprise sales
Publicat: 08.10.2020
Intercom on Product: One for the roadmap
Publicat: 01.10.2020
Scale with Shane Murphy-Reuter and Brian Halligan at INBOUND
Publicat: 21.09.2020

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

Visit the podcast's native language site

466 Episoade

Norman Crowley on uncovering the business opportunities in tackling climate change

Code for America’s Amanda Renteria on defining the citizen experience

Conversations on Support

Productboard founder and CEO Hubert Palan on mastering product strategy

Holiday Rewind: Tech philosopher Alex Wolf on designing harmonious technology

Holiday Rewind: Understanding the Conversational Support Funnel

Holiday Rewind: Inside Intercom on Allyship

Intercom’s 2020 people pivot

Solving the customer success equation: Nick Mehta on delivering value at scale

Built for You E02: Making of Series

S.H.O.P. Part 4: Present

S.H.O.P. Part 3: Online

S.H.O.P. Part 2: Habits

S.H.O.P. Part 1: Store

Reflecting on the Intercom journey - Karen Peacock and Des Traynor in conversation

Nate Brown on why proactive CX is the next competitive battleground

Bob Moesta on unleashing your sales superpower

Bought-in and paid for: how Atlassian bridge the gap from freemium to enterprise sales

Intercom on Product: One for the roadmap

Scale with Shane Murphy-Reuter and Brian Halligan at INBOUND