The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episoade

1. Ryan Steinberg on fostering empathetic automation

   Publicat: 21.05.2020
2. H.O.M.E: Entertainment - when all the world's a stage

   Publicat: 14.05.2020
3. Intercom on Product: Understanding your customer is key to good product judgment

   Publicat: 12.05.2020
4. H.O.M.E: Market - when this little piggy stayed home

   Publicat: 07.05.2020
5. H.O.M.E: Off the clock - love, laughter, and life through a lens

   Publicat: 30.04.2020
6. H.O.M.E: Health and wellness in the great indoors

   Publicat: 23.04.2020
7. Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer

   Publicat: 16.04.2020
8. Navigating the surge: A customer support roundtable

   Publicat: 09.04.2020
9. The SaaS response - how our peers are responding to COVID-19

   Publicat: 02.04.2020
10. Working together while apart - a remote roundtable

    Publicat: 26.03.2020
11. Bailey Richardson on fostering community creatively in a crisis

    Publicat: 19.03.2020
12. Shep Hyken on fostering the cult of the customer

    Publicat: 12.03.2020
13. The remote rundown: Tips from the experts

    Publicat: 10.03.2020
14. Jasmine Friedl on design, diversity and choosing a different path

    Publicat: 05.03.2020
15. About a bot: The making of Resolution Bot

    Publicat: 27.02.2020
16. Author and product leader Buster Benson on the art of productive disagreement

    Publicat: 20.02.2020
17. Intercom on Product: Why making every day count is key to progress

    Publicat: 18.02.2020
18. Scale: Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

    Publicat: 13.02.2020
19. From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

    Publicat: 31.01.2020
20. Scale: ChartMogul’s Nick Franklin on navigating hypergrowth

    Publicat: 23.01.2020