The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Joi
Categories:
450 Episoade
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Andrew Chen on how tech’s giants drive growth with network effects
Publicat: 16.12.2021 -
The story behind the chirp: Intercom’s notification sound
Publicat: 09.12.2021 -
Intercom presents Engineer Chats
Publicat: 02.12.2021 -
CX author Dan Gingiss on turning customers into your own salesforce
Publicat: 25.11.2021 -
Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging
Publicat: 18.11.2021 -
UserOnboard’s Samuel Hulick on designing paths, not products
Publicat: 11.11.2021 -
Meet the team: Intercom’s Brand Studio on evolving our brand
Publicat: 04.11.2021 -
Leandra Fishman on driving revenue through stronger customer relationships
Publicat: 28.10.2021 -
Jeff Toister on a guaranteed customer experience
Publicat: 21.10.2021 -
Intercom's Jane Honey on perfecting career paths for product management
Publicat: 14.10.2021 -
Intercom tour: Meet the Sydney office
Publicat: 07.10.2021 -
Little Otter’s Rebecca Egger on making mental health care accessible to all
Publicat: 30.09.2021 -
Shep Hyken on getting customers to come back again and again
Publicat: 23.09.2021 -
Kevin Maney on designing your own category
Publicat: 16.09.2021 -
Webflow’s Maggie Hott on building a scalable sales team from the ground up
Publicat: 09.09.2021 -
Meet the team: Intercom's PMMs discuss our approach to product marketing
Publicat: 02.09.2021 -
Celebrating 10 years of Intercom
Publicat: 26.08.2021 -
Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue
Publicat: 12.08.2021 -
Rewind: Val Geisler on how to supercharge your email onboarding
Publicat: 05.08.2021 -
BrowserStack’s Mark Rudden on hypergrowth in a global pandemic
Publicat: 29.07.2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com