The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

A podcast by Intercom - Joi

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450 Episoade

  1. Andrew Chen on how tech’s giants drive growth with network effects

    Publicat: 16.12.2021
  2. The story behind the chirp: Intercom’s notification sound

    Publicat: 09.12.2021
  3. Intercom presents Engineer Chats

    Publicat: 02.12.2021
  4. CX author Dan Gingiss on turning customers into your own salesforce

    Publicat: 25.11.2021
  5. Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging

    Publicat: 18.11.2021
  6. UserOnboard’s Samuel Hulick on designing paths, not products

    Publicat: 11.11.2021
  7. Meet the team: Intercom’s Brand Studio on evolving our brand

    Publicat: 04.11.2021
  8. Leandra Fishman on driving revenue through stronger customer relationships

    Publicat: 28.10.2021
  9. Jeff Toister on a guaranteed customer experience

    Publicat: 21.10.2021
  10. Intercom's Jane Honey on perfecting career paths for product management

    Publicat: 14.10.2021
  11. Intercom tour: Meet the Sydney office

    Publicat: 07.10.2021
  12. Little Otter’s Rebecca Egger on making mental health care accessible to all

    Publicat: 30.09.2021
  13. ​​Shep Hyken on getting customers to come back again and again

    Publicat: 23.09.2021
  14. Kevin Maney on designing your own category

    Publicat: 16.09.2021
  15. Webflow’s Maggie Hott on building a scalable sales team from the ground up

    Publicat: 09.09.2021
  16. Meet the team: Intercom's PMMs discuss our approach to product marketing

    Publicat: 02.09.2021
  17. Celebrating 10 years of Intercom

    Publicat: 26.08.2021
  18. Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue

    Publicat: 12.08.2021
  19. Rewind: Val Geisler on how to supercharge your email onboarding

    Publicat: 05.08.2021
  20. BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

    Publicat: 29.07.2021

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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