The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Joi
Categories:
450 Episoade
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Rewind: Slack’s Ali Rayl on supporting millions of daily active users
Publicat: 12.05.2022 -
Let's talk principles: Exploring how we build product at Intercom
Publicat: 05.05.2022 -
HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel
Publicat: 28.04.2022 -
Dialling it up: The evolution of phone support
Publicat: 21.04.2022 -
Rewind: Shopify’s Hana Abaza on sales and marketing
Publicat: 14.04.2022 -
Oracle’s Catherine Blackmore on the evolution of customer success
Publicat: 07.04.2022 -
Questioning tech: The past, present, and future of survey tools
Publicat: 31.03.2022 -
New at Intercom: Hear all about the next generation of customer engagement
Publicat: 24.03.2022 -
Product evangelist John Cutler on becoming a catalyst for change
Publicat: 16.03.2022 -
Celebrating International Women's Day 2022: Women who broke the bias
Publicat: 08.03.2022 -
Growth marketing expert Ramli John on why you’re getting user onboarding wrong
Publicat: 03.03.2022 -
Wellbeing coach Marilyn Suttle on curbing burnout and attrition
Publicat: 24.02.2022 -
Velocity's Doug Kessler on bringing the mojo back to content marketing
Publicat: 17.02.2022 -
2022 customer support trends: How support leaders are adapting
Publicat: 10.02.2022 -
CX expert Jay Baer on creating experiences that get your customers talking
Publicat: 03.02.2022 -
How do we feel about being called ‘women in tech’?
Publicat: 27.01.2022 -
Intercom on Product: Speeding back up when momentum drops
Publicat: 20.01.2022 -
Benn Stancil, founder of Mode, on how data science can help us make better decisions
Publicat: 13.01.2022 -
Drata’s CEO Adam Markowitz on creating a culture of cyber security
Publicat: 06.01.2022 -
2021 in conversation: Learnings from the podcast
Publicat: 22.12.2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com