The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

A podcast by Intercom - Joi

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450 Episoade

  1. Rewind: Slack’s Ali Rayl on supporting millions of daily active users

    Publicat: 12.05.2022
  2. Let's talk principles: Exploring how we build product at Intercom

    Publicat: 05.05.2022
  3. HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

    Publicat: 28.04.2022
  4. Dialling it up: The evolution of phone support

    Publicat: 21.04.2022
  5. Rewind: Shopify’s Hana Abaza on sales and marketing

    Publicat: 14.04.2022
  6. Oracle’s Catherine Blackmore on the evolution of customer success

    Publicat: 07.04.2022
  7. Questioning tech: The past, present, and future of survey tools

    Publicat: 31.03.2022
  8. New at Intercom: Hear all about the next generation of customer engagement

    Publicat: 24.03.2022
  9. Product evangelist John Cutler on becoming a catalyst for change

    Publicat: 16.03.2022
  10. Celebrating International Women's Day 2022: Women who broke the bias

    Publicat: 08.03.2022
  11. Growth marketing expert Ramli John on why you’re getting user onboarding wrong

    Publicat: 03.03.2022
  12. Wellbeing coach Marilyn Suttle on curbing burnout and attrition

    Publicat: 24.02.2022
  13. Velocity's Doug Kessler on bringing the mojo back to content marketing

    Publicat: 17.02.2022
  14. 2022 customer support trends: How support leaders are adapting

    Publicat: 10.02.2022
  15. CX expert Jay Baer on creating experiences that get your customers talking

    Publicat: 03.02.2022
  16. How do we feel about being called ‘women in tech’?

    Publicat: 27.01.2022
  17. Intercom on Product: Speeding back up when momentum drops

    Publicat: 20.01.2022
  18. Benn Stancil, founder of Mode, on how data science can help us make better decisions

    Publicat: 13.01.2022
  19. Drata’s CEO Adam Markowitz on creating a culture of cyber security

    Publicat: 06.01.2022
  20. 2021 in conversation: Learnings from the podcast

    Publicat: 22.12.2021

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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