Keys To The Shop : Equipping Coffee Shop Leaders
A podcast by Chris Deferio
1007 Episoade
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121 : Working from Your Strengths w/ Lisa Cummings : How to identify both your's and your staff' strengths in the coffee shop, placing people in positions that compliment their talents, affirmation on
Publicat: 13.11.2018 -
Gossip: How this toxic element destroys community in the coffee shop and what to do instead
Publicat: 08.11.2018 -
The Hospitality Paradox : Preparing for the most critical & perplexing time in retail
Publicat: 31.10.2018 -
120 : Social Media 101 w / Jenn Chen : The most critical elements for coffee companies to consider to have a great on-line presence
Publicat: 31.10.2018 -
119 : Barista Training Masterclass w/ Gwilym Davies : 2009 World Barista Champion, Gwilym Davies joins us to talk hospitality based training, always learning, being ok with being wrong, structuring yo
Publicat: 30.10.2018 -
118 : Founder Friday! w/ Phil & Sebastian Coffee Roasters founders, Phil Robertson and Sebastion Sztabzyb: Entrepreneurship, challenges of getting started, leadership, staffing, maturing as owners
Publicat: 26.10.2018 -
Grass Roots Improvement: Tapping into the power of your staffs observations and ideas
Publicat: 24.10.2018 -
117 : Coffee and Cocktails w/ Amanda Whitt : Learning about drink building, guidelines for starting a cocktail program in your coffee shop, tips for great coffee cocktails, what we can learn from the
Publicat: 23.10.2018 -
Accommodating Special Requests: Best practice for accommodating customers special requests for their coffee
Publicat: 18.10.2018 -
116 : Understanding Gentrification w/ Dr. Stacey Sutton : A conversation about gentrification and the coffee shop's role in both contributing to it and helping stop it
Publicat: 16.10.2018 -
You Need Standard Operating Procedures: The cornerstone to an excellent shop
Publicat: 11.10.2018 -
115 : Finding Success in Mobile Coffee w/ Tim Cox of Communion Cafe & Rail Cart Espresso : Preparing for catering, mobile events, pricing, menu design, customer expectations, Technical requirements,
Publicat: 09.10.2018 -
Working Clean : Tips for keeping the bar looking and working well while you work
Publicat: 04.10.2018 -
114 : The New Rules of Coffee w/ Jordan Michaelman and Zachary Carlsen of Sprudge.com : Winning over consumers, approachability in coffee, challenging perceptions of coffee, selecting the rules, coffe
Publicat: 02.10.2018 -
113 : Founder Friday! w/ Matt Milletto of Water Avenue Coffee, Portland, OR : Community, partnerships, business advice, slow growth, keys to a successful shop
Publicat: 28.09.2018 -
Career Advice from Joe Marocco of Mill City Roaster : Mission, learning, goals, mindset
Publicat: 27.09.2018 -
112 : The Power of Story w/ James Harper of the Filter Stories Podcast : Building community, understanding perspectives, digging deeper than marketing in coffee, ways to integrate story into your caf
Publicat: 25.09.2018 -
PSL PSA : Using seasonal flavors to either alienate or bring together
Publicat: 20.09.2018 -
111 : Self-Care 101: Six Ways to Make Sure You are taking Care of Yourself While Taking Care of Others :
Publicat: 17.09.2018 -
The Affirmation Vacuum : How to make positive reinforcement a corner stone of your leadership and communication
Publicat: 13.09.2018
A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.