Keys To The Shop : Equipping Coffee Shop Leaders

995 Episoade

1. Patience & Passivity : Career Advice for the Long Game

   Publicat: 06.12.2018
2. 125 : Confidence in Conflict w/ Kwame Christian : How to use compassionate curiosity in negotiating for your career's and your coffee businesses best interest

   Publicat: 03.12.2018
3. 124 : Founder Friday! w/ Emi Fukahori, World Brewers Cup Champion and Co-Founder of MAME Coffee in Zurich, Switzerland : Behind her winning performance, the value of community, growing through competi

   Publicat: 30.11.2018
4. From Barista to Owner | Tim Jones of Liturgy Beverage Company talks about 5 things that helped him on the journey to running his own coffee business!

   Publicat: 28.11.2018
5. 123 : The 10 Essentials of a Barista Manual! : Writing an effective coffee shop manual, barista communication, management and leadership responsibility, casting vision, details of preparations, servic

   Publicat: 27.11.2018
6. Thankfulness : The key to joy in the journey

   Publicat: 22.11.2018
7. 122 : How be a Cash Register Hero : 6 Essential skills to have in order to set up both the customers and your co-workers in the coffee shop to have a great experience / Changing our mindset toward reg

   Publicat: 20.11.2018
8. Just. Walk. Away. : A critical point of service in the coffee shop that makes a big difference but is hard to do

   Publicat: 14.11.2018
9. 121 : Working from Your Strengths w/ Lisa Cummings : How to identify both your's and your staff' strengths in the coffee shop, placing people in positions that compliment their talents, affirmation on

   Publicat: 13.11.2018
10. Gossip: How this toxic element destroys community in the coffee shop and what to do instead

    Publicat: 08.11.2018
11. The Hospitality Paradox : Preparing for the most critical & perplexing time in retail

    Publicat: 31.10.2018
12. 120 : Social Media 101 w / Jenn Chen : The most critical elements for coffee companies to consider to have a great on-line presence

    Publicat: 31.10.2018
13. 119 : Barista Training Masterclass w/ Gwilym Davies : 2009 World Barista Champion, Gwilym Davies joins us to talk hospitality based training, always learning, being ok with being wrong, structuring yo

    Publicat: 30.10.2018
14. 118 : Founder Friday! w/ Phil & Sebastian Coffee Roasters founders, Phil Robertson and Sebastion Sztabzyb: Entrepreneurship, challenges of getting started, leadership, staffing, maturing as owners

    Publicat: 26.10.2018
15. Grass Roots Improvement: Tapping into the power of your staffs observations and ideas

    Publicat: 24.10.2018
16. 117 : Coffee and Cocktails w/ Amanda Whitt : Learning about drink building, guidelines for starting a cocktail program in your coffee shop, tips for great coffee cocktails, what we can learn from the

    Publicat: 23.10.2018
17. Accommodating Special Requests: Best practice for accommodating customers special requests for their coffee

    Publicat: 18.10.2018
18. 116 : Understanding Gentrification w/ Dr. Stacey Sutton : A conversation about gentrification and the coffee shop's role in both contributing to it and helping stop it

    Publicat: 16.10.2018
19. You Need Standard Operating Procedures: The cornerstone to an excellent shop

    Publicat: 11.10.2018
20. 115 : Finding Success in Mobile Coffee w/ Tim Cox of Communion Cafe & Rail Cart Espresso : Preparing for catering, mobile events, pricing, menu design, customer expectations, Technical requirements,

    Publicat: 09.10.2018