Keys To The Shop : Equipping Coffee Shop Leaders

1009 Episoade

1. 029 : Heather Perry : How the New SCA Benefits Retail : A conversation with Specialty Coffee Association Vice President, Heather Perry

   Publicat: 06.06.2017
2. 028 : Why it's OK to be the Boss w/ Bruce Tulgan : A guide for defining and fighting the under-management epidemic in your so you can be the manager your baristas, staff, and shop need.

   Publicat: 30.05.2017
3. 027 : Founder Friday! Chelsey Walker-Watson / Slate Coffee Roasters

   Publicat: 26.05.2017
4. 026 : What Your Roaster Wants You to Know w/ U.S. Roasting Champion Mark Michaelson

   Publicat: 23.05.2017
5. 025 : Dave Stachowiak / Mastering the Art of Training : Coaching, leadership, education, and how to communicate your coffee and barista knowledge so it sticks

   Publicat: 16.05.2017
6. 024 : Chermelle D. Edwards, The Coffeetographer : Documenting art and culture through the lens of Specialty Coffee. Barista culture, consumer experience, movements in coffee culture

   Publicat: 09.05.2017
7. 023 : U.S. Barista Champion, KYLE RAMAGE! We chat with Kyle about his recent victory in Seattle and explore the details of his presentation, his thoughts on specialty coffee, and the lessons he’s lear

   Publicat: 02.05.2017
8. 022 : Founder Friday! w/ Colin Harmon of 3fe Coffee in Dublin, Ireland & author of the new book "What I Know About Running Coffee Shops"

   Publicat: 28.04.2017
9. 021 : How to Leverage Your Performance Review : 7 Tips for how a barista can make to most out of the review process

   Publicat: 25.04.2017
10. 020 : Joe Marrocco : Transparency, Origin Knowledge, and Your Shop : How to approach and apply coffee origin information to enhance and not detract from the cafe experience

    Publicat: 18.04.2017
11. 019 : 10 Reasons to Love the Customer : Lists of what baristas “Hate” abound. What do we love? Here’s a list of things that we should love about our customers.

    Publicat: 11.04.2017
12. 018 : Hiring, Culture, and the Future of Your Shop

    Publicat: 04.04.2017
13. 017 : Founder Friday! w/ Jonathan Rubinstein of Joe Coffee : Entrepreneurship, Coffee, Business, Hiring, Barista Culture, Growth

    Publicat: 31.03.2017
14. 016 : w/ Michael Butterworth : Raising the Bar on Your Customer Experience

    Publicat: 28.03.2017
15. 015 : w/ Anne Nylander : What to do if you Don't Advance: How to take the next step in your barista / coffee career

    Publicat: 21.03.2017
16. 014 : A Barista's Guide to Advancing: How to take full advantage of where you are and set yourself up for success in coffee

    Publicat: 14.03.2017
17. 013 : Leadership & Managment Master Class w/ Eva Attia : Leadership / Managment / Hiring / Career / Coffee / Barista Competitions

    Publicat: 07.03.2017
18. 012 : Lauren Airola of Onyx Coffee Lab : A Journey Into Managment & Back : Leadership, Barista Work, Managing, Career, Customer Service, Employee Engagement

    Publicat: 28.02.2017
19. 011 : Founder Friday! w/ Maxwell Mooney, Narrative Coffee / Barista community, hospitality, entrepreneurship, building relationships, and coffee quality

    Publicat: 24.02.2017
20. 010 : How are Competitions Relevant ? w/ Jess Steffy : Barista Competitions / Coffee Shops / Employee Engagement / Professional growth

    Publicat: 21.02.2017