Navigating the Customer Experience
A podcast by Yanique Grant, Customer Experience Strategist, Entrepreneur - Marți
161 Episoade
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157: Understanding How Your Brain Works to Build A Stronger You and Better Relationships with Adele Spraggon
Publicat: 01.03.2022 -
156: How to Achieve and Sustain Customer Success – Formula Explained with Aaron Thompson
Publicat: 04.01.2022 -
155: How To Use the Amazon Model to Become Design Architects for Your Business with Shaahin Cheyene
Publicat: 29.12.2021 -
154: Empowering Employees to Achieve Exponential Growth with Jeff Rosenblum
Publicat: 22.12.2021 -
153: Building A Strong Human-Centered Emotional Connection with Employees and Customers with Ethan Beute
Publicat: 14.12.2021 -
152: Loyalty Redefined! How to Enrich the Lives of Your Customers – The Unbeatable Strategy with Fred Reichheld
Publicat: 30.11.2021 -
151: Stand Out from the Competition - Your Guide to Create and Deliver Remarkable Experiences with Dan Gingiss
Publicat: 23.11.2021 -
150: Insights on Delivering An “Elite” Experience to Clients with Nathan Foy
Publicat: 16.11.2021 -
149: Navigating How to Clearly Gain Momentum on Building the Life You Want with Becca Ribbing
Publicat: 02.11.2021 -
148: Building a Strong Culture Focused on Memorable Experiences with Lucas Root
Publicat: 26.10.2021 -
147: Building a Meaningful Customer Experience – Moments That Matter with Darin Dawson
Publicat: 19.10.2021 -
146: How To Be Successful Working From Home with Michael Arnold
Publicat: 12.10.2021 -
145: Understanding the Power of Delivering an Amazing Employee and Customer Experience with Jason S. Bradshaw
Publicat: 05.10.2021 -
144: 12 Leadership Principles That Guarantee Career Success with Dr. Kaliym Islam
Publicat: 28.09.2021 -
143: How To Build Real Customer Loyalty – Customers Coming Back Again and Again with Shep Hyken
Publicat: 21.09.2021 -
142: Helping The World to Access Wholesale-Based Travel with Ryan Beachum
Publicat: 14.09.2021 -
141: The Key to Building Unbreakable Customer Relationships with Jason Ten-Pow
Publicat: 07.09.2021 -
140: The Benefits of CX Automated Platforms : A Frictionless Experience with Mahesh Ram
Publicat: 27.07.2021 -
139: Transformation Guide for the Most Inexperienced Leaders with Brad Dude
Publicat: 20.07.2021 -
138: Seven Health and Wellness Steps to Enhance Productivity and Maximize Success with Dave Sherwin
Publicat: 13.07.2021
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
