Retention Talk

21 Episoade

1. Locking out customers | Loomly's Thibaud Clément

   Publicat: 30.03.2022
2. Predicting Churn | ProdPad's Janna Bastow

   Publicat: 23.03.2022
3. Focusing on second month retention | Winc's Jai Dolwani

   Publicat: 16.03.2022
4. The customer isn't always right | Kelly Yanke Deltener

   Publicat: 09.03.2022
5. Retaining through activations | Meister's Kevin Kuhn

   Publicat: 02.03.2022
6. Knowing when the customer journey is over | Supercast's Jason Sew Hoy

   Publicat: 16.02.2022
7. Two ways to segment churn | Close's Liz Stephany

   Publicat: 09.02.2022
8. Automating churn reduction | Workpuls' Maja Rajić Milivojević

   Publicat: 02.02.2022
9. How to leverage cancellations | Who Gives A Crap's Jenna Tanenbaum

   Publicat: 26.01.2022
10. Retaining customers one bag at a time | Trade Coffee's Mike Lackman

    Publicat: 19.01.2022
11. 5 Key Strategies for User Retention

    Publicat: 12.01.2022
12. Voice of the customer, dunning strategy, and customer loyalty | GoSite's Danielle Rojas

    Publicat: 15.12.2021
13. Expansion revenue, CX perpetuity, and maintaining focus | Pipeliner's John Golden

    Publicat: 08.12.2021
14. Integrating ecosystems, forecasting churn, and onboarding | Beatport's Romain Pouillon

    Publicat: 01.12.2021
15. Onboarding, customer cohorts, and non-traditional CS | Knowledgehook's Travis Ratnam

    Publicat: 17.11.2021
16. Better email campaigns, tracking metrics, and aligning teams | CompanyCam's Kelly Danahy

    Publicat: 10.11.2021
17. Overthinking, hacking retention, and rallying around metrics | Better Proposals' Adam Hempenstall

    Publicat: 03.11.2021
18. Customer surveys, leveraging NPS, and the power of onboarding | Hunt A Killer’s Mary Callaghan

    Publicat: 27.10.2021
19. Product roadmaps, leveraging data, and defining churn goals | Framer’s Oscar Carlsson

    Publicat: 20.10.2021
20. Retention Talk Audio Trailer

    Publicat: 19.10.2021