The CS Mentor - All things Customer Success
A podcast by Ankit Aggarwal
41 Episoade
-
Customer Success Meetup (Bengaluru Edition) - June 17
Publicat: 12.06.2023 -
S0304 - Why Customer Segmentation is important in Customer Success?
Publicat: 10.05.2023 -
S303 - Importance of Technology in Customer Success
Publicat: 07.04.2023 -
S302 - Importance of Data in Customer Success
Publicat: 15.03.2023 -
S301 - What is CS Ops?
Publicat: 01.03.2023 -
S300 - What to expect from Season 3
Publicat: 22.02.2023 -
S204 - Setting up Customer Success Function within your Organization
Publicat: 30.08.2021 -
S203 - Hiring and Growing the CS Team
Publicat: 24.06.2021 -
S202 - Wearing Multiple Hats as a CSM
Publicat: 11.05.2021 -
S201 - How to Accelerate Customer Relationships with Ronni Gaun
Publicat: 06.04.2021 -
Episode 30: OKRs for Customer Success Managers
Publicat: 30.11.2020 -
Episode 29: How much do CSMs earn
Publicat: 17.11.2020 -
Episode 28: Let's talk about QBRs
Publicat: 09.11.2020 -
Episode 27: A Typical Day in Life of a CSM
Publicat: 03.11.2020 -
Episode 26: My Journey into Customer Success
Publicat: 19.10.2020 -
Episode 25: CSM Interview Prep - Managing Internal Communication
Publicat: 12.10.2020 -
Episode 24: CSM Interview Prep - CSAT vs. NPS
Publicat: 05.10.2020 -
Episode 23: CSM Interview Prep - Answering Previous Time based Questions
Publicat: 28.09.2020 -
Episode 22: CSM Interview Prep - Answering Situation based Questions
Publicat: 21.09.2020 -
Episode 21: CSM Interview Prep - Why is Customer Success Important to you
Publicat: 14.09.2020
When I started my career in Customer Success, I used to get hundreds of questions around my role. The situation hasn't changed much and I see that a lot of people are still unaware of Customer Success as a Career. Moreover, there is no single repository for budding CSMs and learn more about this role. Seeing this gap, I thought of doing something about it, and 'The CS Mentor' is the result! I hope you would like my podcast. Questions? Send me a LinkedIn message: https://linkedin.com/in/ankitify Music by LiQWYD. Licensed under Creative Commons.
