The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Marți
340 Episoade
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The Undiscovered Insights
Publicat: 03.11.2020 -
CX Horror Stories III
Publicat: 27.10.2020 -
The Art of the Science
Publicat: 20.10.2020 -
It's the little things
Publicat: 13.10.2020 -
Celebrating CX Day 2020!
Publicat: 06.10.2020 -
Empowering Your Customers
Publicat: 29.09.2020 -
Discovering the "Why"
Publicat: 22.09.2020 -
Cheers!
Publicat: 15.09.2020 -
What's Trending Today?
Publicat: 08.09.2020 -
Next-Level CX
Publicat: 01.09.2020 -
Are you ready for a party?
Publicat: 25.08.2020 -
Putting the Customer back into CRM
Publicat: 18.08.2020 -
When In Doubt, ask the Employees
Publicat: 04.08.2020 -
Dashboards everywhere!
Publicat: 28.07.2020 -
Long Live the Good Ole Telephone
Publicat: 21.07.2020 -
The Global State of XM
Publicat: 14.07.2020 -
The Human Experience
Publicat: 07.07.2020 -
It's About People
Publicat: 30.06.2020 -
XM on the Move
Publicat: 23.06.2020 -
That's a big CX program... and EX too!
Publicat: 16.06.2020
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
