The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Marți
340 Episoade
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Work Friction: Less is More
Publicat: 23.04.2024 -
Bonus Content: The Empathetic Frontline
Publicat: 18.04.2024 -
Encore: Your CX Career
Publicat: 16.04.2024 -
The Death Care Experience
Publicat: 09.04.2024 -
Redesigning from Start to Finish
Publicat: 02.04.2024 -
The CX Conundrum of Benchmarking
Publicat: 26.03.2024 -
Don't Forget Your Invoice
Publicat: 19.03.2024 -
The Empathetic Frontline
Publicat: 12.03.2024 -
Encore: Your Opinion Counts
Publicat: 05.03.2024 -
The Data that Drives Change
Publicat: 27.02.2024 -
Products for Your Customers
Publicat: 20.02.2024 -
AI: The CX Power Tool
Publicat: 13.02.2024 -
Bonus Content: Becoming Customer Obsessed
Publicat: 08.02.2024 -
Becoming Customer Obsessed
Publicat: 06.02.2024 -
Encore: Service Design
Publicat: 30.01.2024 -
Welcome to 2024
Publicat: 23.01.2024 -
Open the Box
Publicat: 16.01.2024 -
Everyone Has a Customer
Publicat: 09.01.2024 -
Quick Tips Minicast: How many survey types are there?
Publicat: 04.01.2024 -
Celebrating the Heart of Your Audience
Publicat: 02.01.2024
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
