The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Marți
340 Episoade
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Experiment and Explore
Publicat: 12.12.2023 -
Yes, It's Worth The Effort!
Publicat: 05.12.2023 -
Quick Tips Minicast: What is the Walker Loyalty Matrix?
Publicat: 30.11.2023 -
Every One is Part of the Whole
Publicat: 28.11.2023 -
The Value in the Machine
Publicat: 14.11.2023 -
Data and Design Make Great Experiences
Publicat: 07.11.2023 -
CX Horror Stories VI
Publicat: 31.10.2023 -
Put Me In, Coach!
Publicat: 24.10.2023 -
Quick Tips Minicast: How many questions should I have in my survey?
Publicat: 19.10.2023 -
Created with Customers in Mind
Publicat: 17.10.2023 -
Give Them That "A-ha!" Moment
Publicat: 10.10.2023 -
Let's Celebrate!
Publicat: 03.10.2023 -
Quick Tips Minicast: How can I improve my response rates?
Publicat: 28.09.2023 -
Consistently Good, Strategically Amazing
Publicat: 26.09.2023 -
Award-Winning CX
Publicat: 19.09.2023 -
Quick Tips Minicast: Is my sample size statistically significant?
Publicat: 14.09.2023 -
Everybody is a Consumer
Publicat: 12.09.2023 -
Encore: Convenience Trumps Price
Publicat: 05.09.2023 -
Encore: Stop, Start, or Change
Publicat: 29.08.2023 -
Encore: Starting from Scratch
Publicat: 22.08.2023
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
