The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Marți
340 Episoade
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It's a Great Time to be a CX Leader
Publicat: 18.01.2022 -
The State of CX Management
Publicat: 11.01.2022 -
Get Comfortable Saying "Yes"
Publicat: 04.01.2022 -
The Self-Service Experience
Publicat: 21.12.2021 -
Human Resources: the CX Pro's Partner
Publicat: 14.12.2021 -
CX for Small Businesses
Publicat: 07.12.2021 -
Special Episode: Live with CXPA - Combining CX and EX: Better Together
Publicat: 30.11.2021 -
Smoothing Out Rough Holiday Experiences
Publicat: 23.11.2021 -
It Starts with the Customer
Publicat: 16.11.2021 -
Can you relate?
Publicat: 09.11.2021 -
Back to School
Publicat: 02.11.2021 -
CX Horror Stories IV
Publicat: 26.10.2021 -
The Common Purpose
Publicat: 19.10.2021 -
Got data? Dashboard it!
Publicat: 12.10.2021 -
Don't Ruin Their Day
Publicat: 05.10.2021 -
The "Yes" Mentality
Publicat: 28.09.2021 -
I'll Be Back
Publicat: 21.09.2021 -
Effectively Combining CX and EX
Publicat: 14.09.2021 -
Special Episode: Live with CXPA - Key Ingredients for Making an Impact with CX
Publicat: 07.09.2021 -
The Mature CX Program
Publicat: 31.08.2021
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
