The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Marți
340 Episoade
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Once Upon a Time...
Publicat: 24.08.2021 -
Design Thinking for CX
Publicat: 17.08.2021 -
Culture Starts with You
Publicat: 10.08.2021 -
The Ingredients to Make an Impact
Publicat: 03.08.2021 -
Stop, Start, or Change
Publicat: 27.07.2021 -
Don't Lose the Humanity
Publicat: 20.07.2021 -
The Academic Experience
Publicat: 13.07.2021 -
Turn Back Time... Again!
Publicat: 06.07.2021 -
Making Sense of It All
Publicat: 29.06.2021 -
Back to the Basics
Publicat: 22.06.2021 -
The Hyper-personalized Experience
Publicat: 15.06.2021 -
Just a Simple Question
Publicat: 08.06.2021 -
2021 Global Consumer Trends: Part 2
Publicat: 01.06.2021 -
2021 Global Consumer Trends: Part 1
Publicat: 25.05.2021 -
Taking the Mystery out of Mystery Shopping
Publicat: 18.05.2021 -
Your Best Behavior
Publicat: 11.05.2021 -
The Magical Experience
Publicat: 04.05.2021 -
Adapt and Adopt
Publicat: 27.04.2021 -
CX for the People
Publicat: 20.04.2021 -
Meeting Expectations
Publicat: 13.04.2021
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
