Experts of Experience
A podcast by Mission.org - Miercuri
93 Episoade
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The Trick to Aligning Tech, People & Process for Operational Success
Publicat: 27.08.2025 -
Behind the Scenes of L'Oréal’s Real-Time Marketing Machine
Publicat: 13.08.2025 -
How to Lead Brands That Translate Globally
Publicat: 30.07.2025 -
Digital Labor Is Now: Why 2025 Will Be a Turning Point
Publicat: 23.07.2025 -
Why Music Makes You Buy More
Publicat: 16.07.2025 -
How to Lead Change Without Losing Your Mind (or Team)
Publicat: 09.07.2025 -
How Engineer-Turned-Exec Creates Personal Experience At A Global Scale
Publicat: 02.07.2025 -
The World’s Most Customer-Obsessed Hotel Brand
Publicat: 25.06.2025 -
Breaking Through The LLM Filters & Designing An Offer They Can’t Refuse
Publicat: 18.06.2025 -
Turn Your Cybersecurity Strategy Into a Marketing Superpower
Publicat: 11.06.2025 -
The Secret to Viral Marketing? It’s Not Marketing.
Publicat: 04.06.2025 -
A Psychologist’s Take On Winning Customers: Make Them Feel Like The Hero!
Publicat: 28.05.2025 -
Make Your Business Immortal: Create Customer Advocates & Unlock Predictive Metrics!
Publicat: 21.05.2025 -
This Marketing Exec Shut Down 90% of Their Content (& 5x’d Impact)
Publicat: 14.05.2025 -
Your Pre-AI Processes are USELESS | AI Rules For 2025
Publicat: 07.05.2025 -
Customer Experience Is Changing. Meet The Host Who’s Leading The Conversation.
Publicat: 23.04.2025 -
How to Setup AI Agents That Your Customers Will Love
Publicat: 16.04.2025 -
The Art of Conversation Design for AI Agents
Publicat: 09.04.2025 -
The Big AI Lie & Why You Still Don’t Feel Ready
Publicat: 02.04.2025 -
AI Agents Explained: Build a Digital Workforce That Works 24/7
Publicat: 24.03.2025
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lacey Peace and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.
