The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episoade

1. Two AI chatbots walk into a bar: TV writer Joe Toplyn on teaching chatbots to crack jokes

   Publicat: 06.07.2023
2. Becoming Fin: The story behind the name of our AI chatbot

   Publicat: 29.06.2023
3. Adapting to the AI revolution in CS: Discussing our 2023 AI report

   Publicat: 22.06.2023
4. Transforming customer service in healthcare, with health educator Jennifer FitzPatrick

   Publicat: 15.06.2023
5. From science fiction to reality: Exploring the potential of LLMs

   Publicat: 08.06.2023
6. Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

   Publicat: 01.06.2023
7. Intercom on Product: The AI revolution and the future of customer service

   Publicat: 25.05.2023
8. Building AI that works: How to navigate the AI frontier as a product leader

   Publicat: 17.05.2023
9. Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers

   Publicat: 11.05.2023
10. How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon

    Publicat: 04.05.2023
11. How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown

    Publicat: 27.04.2023
12. How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher

    Publicat: 20.04.2023
13. Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior

    Publicat: 13.04.2023
14. The great differentiator: How fintech companies are prioritizing great customer service

    Publicat: 06.04.2023
15. Customer support just got smarter: A closer look into our new ChatGPT-powered bot

    Publicat: 30.03.2023
16. CX expert Jon Picoult on shaping memories, not just experiences

    Publicat: 23.03.2023
17. Conversation starter: A chat about our groundbreaking new AI chatbot

    Publicat: 14.03.2023
18. The GPT effect: A new era of customer service

    Publicat: 09.03.2023
19. Intercom on Product: Our manifesto for next-generation customer service

    Publicat: 02.03.2023
20. Hi, Robot: Intercom interviews ChatGPT

    Publicat: 23.02.2023