The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episoade

1. From science fiction to reality: Exploring the potential of LLMs

   Publicat: 08.06.2023
2. Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

   Publicat: 01.06.2023
3. Intercom on Product: The AI revolution and the future of customer service

   Publicat: 25.05.2023
4. Building AI that works: How to navigate the AI frontier as a product leader

   Publicat: 17.05.2023
5. Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers

   Publicat: 11.05.2023
6. How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon

   Publicat: 04.05.2023
7. How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown

   Publicat: 27.04.2023
8. How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher

   Publicat: 20.04.2023
9. Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior

   Publicat: 13.04.2023
10. The great differentiator: How fintech companies are prioritizing great customer service

    Publicat: 06.04.2023
11. Customer support just got smarter: A closer look into our new ChatGPT-powered bot

    Publicat: 30.03.2023
12. CX expert Jon Picoult on shaping memories, not just experiences

    Publicat: 23.03.2023
13. Conversation starter: A chat about our groundbreaking new AI chatbot

    Publicat: 14.03.2023
14. The GPT effect: A new era of customer service

    Publicat: 09.03.2023
15. Intercom on Product: Our manifesto for next-generation customer service

    Publicat: 02.03.2023
16. Hi, Robot: Intercom interviews ChatGPT

    Publicat: 23.02.2023
17. Retail expert Joel Bines on the rise of the “me-centric” economy

    Publicat: 16.02.2023
18. AI in the designer's toolbox: Shaping the future with ChatGPT

    Publicat: 07.02.2023
19. ChatGPT is here to stay. Where will it take us?

    Publicat: 02.02.2023
20. Our grand experiment with ChatGPT and generative AI

    Publicat: 31.01.2023