The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

A podcast by Intercom - Joi

Joi

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450 Episoade

  1. Retail expert Joel Bines on the rise of the “me-centric” economy

    Publicat: 16.02.2023
  2. AI in the designer's toolbox: Shaping the future with ChatGPT

    Publicat: 07.02.2023
  3. ChatGPT is here to stay. Where will it take us?

    Publicat: 02.02.2023
  4. Our grand experiment with ChatGPT and generative AI

    Publicat: 31.01.2023
  5. Gainsight PX founder Mickey Alon on using your product as a vehicle for growth

    Publicat: 26.01.2023
  6. The future of learning: meet the edtech companies leading the way

    Publicat: 19.01.2023
  7. MadKudu’s co-founder Francis Brero on unlocking the keys of product-led growth

    Publicat: 12.01.2023
  8. CX expert Bill Price on creating frictionless customer experiences

    Publicat: 05.01.2023
  9. 2022 in review: Highlights from this year's best conversations

    Publicat: 20.12.2022
  10. Venture capitalist Harry Stebbings on getting into venture

    Publicat: 15.12.2022
  11. How ChatGPT changed everything: Thoughts from the frontline of the AI/ML revolution

    Publicat: 09.12.2022
  12. Intercom’s Product Principles: building solutions that fit the bill

    Publicat: 01.12.2022
  13. ProfitWell founder Patrick Campbell on life after acquisition

    Publicat: 23.11.2022
  14. Chili Piper’s Co-Founder Alina Vandenberghe on bootstrapping your way to success

    Publicat: 17.11.2022
  15. Solving the Innovator's Dilemma: How successful companies are embracing innovation units

    Publicat: 10.11.2022
  16. Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

    Publicat: 03.11.2022
  17. Collect's Founder Alex Delivet on automating data collection

    Publicat: 27.10.2022
  18. Rewind: Strategyn’s Tony Ulwick on Jobs-to-be-Done

    Publicat: 20.10.2022
  19. New at Intercom: Unlocking in-product messaging

    Publicat: 13.10.2022
  20. Management coach Lara Hogan on perfecting the leadership craft

    Publicat: 06.10.2022

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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