The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episoade

1. How Fin AI Copilot changes the game for support teams

   Publicat: 11.04.2024
2. Introducing Off Script: Des Traynor on the AI revolution

   Publicat: 04.04.2024
3. Stacy Sherman on how to design customer experiences that drive loyalty

   Publicat: 28.03.2024
4. Fueling the AI machine with the knowledge it needs

   Publicat: 21.03.2024
5. How AI is transforming customer service tech stacks

   Publicat: 07.03.2024
6. Amplitude’s Jenna Elliott on navigating the future of customer success

   Publicat: 29.02.2024
7. Understanding the changing economics of customer service in the age of AI

   Publicat: 22.02.2024
8. Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

   Publicat: 15.02.2024
9. Exploring Intercom's Customer Service Trends Report for 2024

   Publicat: 01.02.2024
10. Rewind: Jeff Vincent on solving customer problems

    Publicat: 25.01.2024
11. Intercom on Product: Riding the AI wave in 2024

    Publicat: 18.01.2024
12. CX leader Camille E. Acey on the evolving dynamics in customer service

    Publicat: 11.01.2024
13. Synthesia CEO Victor Riparbelli on how generative AI is transforming video

    Publicat: 04.01.2024
14. Inside Intercom 2023 in Review

    Publicat: 14.12.2023
15. Rewind: CX author Dan Gingiss on turning customers into your own salesforce

    Publicat: 07.12.2023
16. Make every call count: The evolution of phone support

    Publicat: 30.11.2023
17. Angel investor Christoph Janz on finding the right opportunities in AI

    Publicat: 23.11.2023
18. Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates

    Publicat: 16.11.2023
19. How AI is creating support roles, not taking them

    Publicat: 09.11.2023
20. The story behind the chirp: Intercom’s notification sound

    Publicat: 02.11.2023