The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episoade

1. Engineering principles: Shaping the solution and building in small steps

   Publicat: 29.09.2022
2. How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen

   Publicat: 22.09.2022
3. Emojis mean business: The characters transforming business messaging

   Publicat: 15.09.2022
4. Intercom on Product: The new dawn of Machine Learning

   Publicat: 08.09.2022
5. Rewind: Jean Hsu on people-centric management

   Publicat: 01.09.2022
6. Kinzen’s CEO Mark Little on the fight against disinformation

   Publicat: 25.08.2022
7. Algolia’s Sarah Dayan on what sets a staff plus engineer apart

   Publicat: 18.08.2022
8. UserTesting’s Janelle Estes on using human insight to create memorable experiences

   Publicat: 11.08.2022
9. Let's talk principles: From technical conservatism to connected, modular systems

   Publicat: 04.08.2022
10. Sanj Bhayro on creating the right foundation to help businesses scale

    Publicat: 28.07.2022
11. Three million downloads and counting: Inside Intercom reaches a podcasting milestone

    Publicat: 21.07.2022
12. Stripe’s James Dyett on a customer-first approach to sales

    Publicat: 14.07.2022
13. Stark’s CEO Cat Noone on designing accessible products

    Publicat: 07.07.2022
14. Form specialist Caroline Jarrett on designing surveys that work

    Publicat: 30.06.2022
15. G2's CMO Amanda Malko on the latest trends in software buying

    Publicat: 23.06.2022
16. Pride 2022: Being out and bringing people in

    Publicat: 16.06.2022
17. Intercom’s product principles: Back to the basics

    Publicat: 09.06.2022
18. Customer Experience author Elizabeth Dixon on the CX that makes an impact

    Publicat: 02.06.2022
19. Intercom on Product: Facing the tech slowdown

    Publicat: 26.05.2022
20. 2022 CS Benchmark: How support quality impacts businesses

    Publicat: 19.05.2022