The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Joi

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466 Episoade
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Gainsight PX founder Mickey Alon on using your product as a vehicle for growth
Publicat: 26.01.2023 -
The future of learning: meet the edtech companies leading the way
Publicat: 19.01.2023 -
MadKudu’s co-founder Francis Brero on unlocking the keys of product-led growth
Publicat: 12.01.2023 -
CX expert Bill Price on creating frictionless customer experiences
Publicat: 05.01.2023 -
2022 in review: Highlights from this year's best conversations
Publicat: 20.12.2022 -
Venture capitalist Harry Stebbings on getting into venture
Publicat: 15.12.2022 -
How ChatGPT changed everything: Thoughts from the frontline of the AI/ML revolution
Publicat: 09.12.2022 -
Intercom’s Product Principles: building solutions that fit the bill
Publicat: 01.12.2022 -
ProfitWell founder Patrick Campbell on life after acquisition
Publicat: 23.11.2022 -
Chili Piper’s Co-Founder Alina Vandenberghe on bootstrapping your way to success
Publicat: 17.11.2022 -
Solving the Innovator's Dilemma: How successful companies are embracing innovation units
Publicat: 10.11.2022 -
Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support
Publicat: 03.11.2022 -
Collect's Founder Alex Delivet on automating data collection
Publicat: 27.10.2022 -
Rewind: Strategyn’s Tony Ulwick on Jobs-to-be-Done
Publicat: 20.10.2022 -
New at Intercom: Unlocking in-product messaging
Publicat: 13.10.2022 -
Management coach Lara Hogan on perfecting the leadership craft
Publicat: 06.10.2022 -
Engineering principles: Shaping the solution and building in small steps
Publicat: 29.09.2022 -
How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen
Publicat: 22.09.2022 -
Emojis mean business: The characters transforming business messaging
Publicat: 15.09.2022 -
Intercom on Product: The new dawn of Machine Learning
Publicat: 08.09.2022
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com