Keys To The Shop : Equipping Coffee Shop Leaders
A podcast by Chris Deferio
995 Episoade
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Approving Delegated Work: The overlooked element that keeps the cafe up to standard
Publicat: 07.02.2019 -
136 : Nourishing the Barista's Soul : A conversation with Deb Kaminski of Pacific Natural Foods : Supporting baristas, learning coffee, product development, feedback, excellence, knowing your worth in
Publicat: 05.02.2019 -
Your Bird Box : Tuning in to the under-appreciated expertise of the customer
Publicat: 30.01.2019 -
135 : Staying Motivated in the Midst of Difficulty : Principles and perspectives on healthy growth, finding the right motivation, and being inspired where you are
Publicat: 29.01.2019 -
134 : Founder Friday! w/ Jeremy Zhang | M2M Roasters & Uni Uni , Nanjing, China : 2x Chinese Barista Champion and coffee entrepreneur, specialty coffee in China, hiring and training, keeping standard
Publicat: 24.01.2019 -
Curbing their Enthusiasm : How we put a damper on the customer's experience and what to do instead
Publicat: 24.01.2019 -
133 : 5 Keys to Successful Wholesale w/ Sarah Richmond : How to set up an incredible wholesale program, servant leadership, mission driven values, integrity, team building, systems and operations, min
Publicat: 22.01.2019 -
Icing on the Cake: Competitions vs. the Shop
Publicat: 17.01.2019 -
132 : Baristas Speak! Vol. 3 : Conversations form Coffee Champs Nashville! w/ Adam JacksonBey, Kat Melheim, & Kristina Jackson : Barista career, leadership, industry impact, overcoming challenges
Publicat: 15.01.2019 -
Communicate, Duplicate, Repeat : Key habits that make information stick
Publicat: 10.01.2019 -
131 : The Strong Women of Coffee w/ Laura Gonzalez : Behind the project giving a voice to the amazing women that make up our industry , challenges women face in coffee, and some practices to adopt to
Publicat: 08.01.2019 -
The Conversational Reality of Your Business : Thought on how to approach creative projects in the new year
Publicat: 03.01.2019 -
130 : Anne Nylander | Training Principles for Specialty Coffee Professionals : Breaking down Anne's new book that helps trainers and educators conduct effective sessions and grow as professionals
Publicat: 01.01.2019 -
129 : Founder Friday! : Casey & Jeremy Miller of The Mud House / St. Louis, MO
Publicat: 28.12.2018 -
Accurate Reflection : A very important end of year challenge and encouragement to the Keys to the Shop community
Publicat: 27.12.2018 -
128 : Terry's Top 10 w/ Terry Ziniewicz : How not to Kill you Espresso Machine : Best practices to give your machine a long life from a man with a life time of machine knowledge, preventative maintena
Publicat: 25.12.2018 -
Drink Drills! : Guidelines for using this powerful training tool in the coffee shop to get baristas ready for anything
Publicat: 20.12.2018 -
127 : Passion and Curiosity: A Conversation w/ Major Cohen, Sr. Project Manager, Starbucks Global : Starbucks history, developing a career, working as a team, advocating for baristas, teaching coff
Publicat: 17.12.2018 -
Tips for Conducting Great Staff Meetings
Publicat: 13.12.2018 -
126 : Kids in the Coffee Shop! | An exploration of approaches and best practices from two different cafes on opposite sides of the same specialty coffee coin
Publicat: 11.12.2018
A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.