The Customer Experience Podcast
A podcast by Ethan at BombBomb - Marți
240 Episoade
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119. The 6 P's of Writing, Publishing, and Selling Your Book (Part 2 of 2) w/ Ethan Beute
Publicat: 28.01.2021 -
118. The 3 C’s That Make or Break the SDR Experience w/ Ernest Owusu
Publicat: 26.01.2021 -
117. Your First 30, 60, and 90 Days In a CX Role w/ Jeff Breunsbach
Publicat: 19.01.2021 -
116. Closing Both Loops with Voice of the Customer w/ Lauren Culbertson
Publicat: 12.01.2021 -
115. (Re)Humanizing Your Events, Content, and Community w/ Bo Brustkern
Publicat: 05.01.2021 -
114. The 6 P's of Writing, Publishing, and Selling Your Book (Part 1 of 2) w/ Ethan Beute
Publicat: 31.12.2020 -
113. Building A Customer Experience From the Ground Up w/ Eric Crane
Publicat: 29.12.2020 -
112. Leading and Selling with Noble Purpose w/ Lisa Earle McLeod
Publicat: 22.12.2020 -
111. Building A Personal Experience Into Your Customer Experience w/ Greg Segall
Publicat: 15.12.2020 -
110. The Inbound-Freemium Connection w/ Nicholas Holland
Publicat: 08.12.2020 -
109. Finding Your Customer's Aha Moment w/ Ethan Beute
Publicat: 03.12.2020 -
108. Personas Don't Drive Revenue... Mindsets Do w/ Kristin Zhivago
Publicat: 01.12.2020 -
107. Improving Retention (From the First Hello) w/ Gowri Ramkumar
Publicat: 24.11.2020 -
106. The Magic of Creating Memories at Specific Moments w/ Jeff Kaylor
Publicat: 17.11.2020 -
105. From Cornflakes to Customer Experience, It’s All About Brand w/ Susan Meier
Publicat: 10.11.2020 -
104. Differentiating Far Beyond Product, Features, or Price w/ Stacy Sherman
Publicat: 03.11.2020 -
103. Building Relationships With Your Customers’ Customers w/ James Lloyd
Publicat: 27.10.2020 -
102. Using Suggestion to Sell Decisions & Good Feelings w/ Paul Ross
Publicat: 20.10.2020 -
101. Embracing Disruptive Moments: Acquisitions and Role Changes w/ Isabelle Papoulias
Publicat: 13.10.2020 -
100. Episode 100! The Epic Takes Mixtape
Publicat: 08.10.2020
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
