Experts of Experience
A podcast by Mission.org - Miercuri
Categories:
59 Episoade
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#18 Innovation in Education: Duolingo's Approach to Immersive Learning with Megan Bednarczyk
Publicat: 21.02.2024 -
#17 Rudi Khoury - Empower Your Team, Transform Customer Service: Fisher & Paykel's Revolutionary Approach
Publicat: 14.02.2024 -
#16 Ethan Beute - The Heart of Customer Experience: Human Emotion and Artful Communication
Publicat: 07.02.2024 -
#15 Jim Roth's Masterclass on Salesforce's Customer Success Strategies
Publicat: 31.01.2024 -
#14 Chris Ho's Secret to The Art of Delegation and Customer Experience
Publicat: 24.01.2024 -
#13 Ian Wishingrad: A Masterclass in Branding & Customer Experience
Publicat: 17.01.2024 -
#12 Riley Thomas: How Does Tech Transform The Real Estate Experience?
Publicat: 10.01.2024 -
#11 Elizabeth Maughon: The Future of Customer Experience in Ad Tech
Publicat: 03.01.2024 -
#10 Grant Riewe: Leading CX Transformation in Mental Healthcare
Publicat: 27.12.2023 -
#9 Bassem Hanna: Transform Your CX With These Proven Strategies
Publicat: 20.12.2023 -
#8 Sam Wegman: The Secret to B2B Customer Experience Success
Publicat: 13.12.2023 -
#7 Adam Toporek: Key Strategies for Enhancing Customer Experience in Any Business
Publicat: 06.12.2023 -
#6 Jan Young: Why is Customer Success Crucial in SaaS?
Publicat: 29.11.2023 -
#5 Adrian Swinscoe: Break The Cycle of Poor CX With This Framework!
Publicat: 22.11.2023 -
#4 Adam Vasallo: Redefining Customer Experience With Technology
Publicat: 15.11.2023 -
#3 Nigel Piper: Rethinking Customer Support with Xero’s Nigel Piper
Publicat: 08.11.2023 -
#2 Matt Dixon: Master Customer Experience with The Challenger Sale Approach
Publicat: 02.11.2023 -
#1 Brandon Kirk: The Secret To Mastering Customer Experience in Your Business
Publicat: 01.11.2023 -
Introducing Experts of Experience
Publicat: 25.10.2023
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lauren Wood and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.
